Skip to main content

The UTI Bank Followup (21st November)

Dear Sir
Thank you for writing to us and sorry for the inconvenience caused to you.
We have requested our Bangalore Branch, for necessary assistance. You will be receiving a reply from them shortly.
Please get back to us if you are not contacted.
Assuring you of our best services.
Regards,
Xxxxx Xxx
Information Technology
UTI Bank Ltd

I'm yet to hear from these guys.
I filled a web-form last week to open an account in a very prominent bank (not UTI Bank!). A representative was supposed to show up to help me through the formalities. Guess what, no one has contacted me yet. When I'm trying to lodge a complaint, the web-page itself is throwing up an error! And I've made repeated attempts at this through both IE and FF.

Why the hell doesn't anything work in this country? Is there something intrinsically defective in our genes?
Labels:

Comments

Anonymous said…
i have gone thro your blog and i get the feeling that you are going out of your way to degrade UTI bank. Either you are working for a peer bank or you have a pet grouse against the bank. I dont think it is in good taste buddy
Thursday, November 30, 2006 5:08:00 PM
Deepanjan said…
I beg to differ. I've stated the facts and if that's degrading to the UTI Bank facade, so be it. The truth must come out and I've only been an instrument in letting that happen.

I don't work for any bank. I'm not that underprivileged!
Friday, December 01, 2006 3:32:00 AM
Anonymous said…
don't worry they will improve delivery of
service after all dis is 21st century .
action must be taken , if u don't let dem know how u feel , den no action ....
u r not deir boss but a customer who cannot control dem , r say were deir potential customer ....let dem kn and beware . guess abroad 1 would sue dem 4 such reasons .

anyway maybe u should take d effort in
telling 2 deir face deir inefficiency ,
dat would alert dem , sure dey don't want 2 lose a customer ....
show dem dat customer is d king ...
Friday, December 01, 2006 2:34:00 PM
Post a Comment

Popular posts from this blog

The year that was

I'm wearing a rather striking shirt, one that makes me feel like a clown fooling around in a graveyard. Roving eyes latch on to me and make me too conscious of myself. Checkered in red, grey, black and maroon, I've excused myself into donning it and looking silly for two reasons. It's Friday and…more importantly, the last working day of the year. Tailored half-a-year back, I never had the courage to wear it, not until today. It's that time of the year when it's time to reflect on the events that transpired. Last year ended on the worst possible note. Dad had expired and I was numb with shock. The repercussions rippled halfway thought this year. Things were so abysmal initially that I had lost the will to live. Acrid in everything I did, I was immensely angered by time phlegmatically flowing through its cadence. It was as if Dad meant nothing to anybody. What right did people have to live the way they always had when Dad was no more? Why was much of the world still ...
61 comments
Read more

The sting operation

There was a guy in school named Subroto Giri, who, we all agreed, was the world's most accident prone person. All the world's ill luck would strike him first before affecting others. We sympathized with him, though we couldn't help occasionally taking a dig at the poor guy. I guess Murphy's law of averages has finally caught up with me. It's now my turn to be the butt of the jokes of my acquaintances. I went to HDFC Bank to sort 2 issues. One was sorted, the other had to wait. It was during my trudge back to my office that I made the mistake of putting my left hand into a hip pocket. Unknown to me, a bee had conveniently lodged itself there. No sooner had I made the intrusion than the bee stung me! My thumb, to be more precise. It felt like my thumb had been amputated. I did the obvious and withdrew my hand with a jerk, not knowing what had hit me. Getting a semblance of what had just happened, I realized to my consternation that the sucker could still be 'in...
18 comments
Read more